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6 Contact Center-Trends für 2019

UX, NLP, Chatbot, Artificial Intelligence, Digital Transformation, Employee Engagement, Contact Center Technology, Omnichannel

20. Internationale Kongressmesse für innovativen Kundendialog CCW 2018 in Berlin

Artificial Intelligence, Chatbot, Customer Engagement, Digital Transformation, isy.ONE, NLP, Robotic Process Automation, News

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